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Rajaclub FAQ — All your questions answered here

From registration to withdrawal — find answers to all your rajaclub questions on this page. Use the search box below to find what you need quickly.

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Account-related

Opening a new account at rajaclub is quick and easy. On the registration page Enter your mobile number or email, password, and some basic details. An OTP will be sent to your mobile number — once verified, your account will be active. The whole process takes under 2 minutes.

No. Under rajaclub's rules, each person may only hold one account. Any attempt to create multiple accounts using the same mobile number, email, or bank account may result in those accounts being closed and funds forfeited. Contact support if you have any issues.

On the login page and click the "Forgot Password?" link. Enter your registered mobile number or email — a reset link or OTP will be sent to you. Set your new password and log in. The whole process takes under 3 minutes.

Too many incorrect password attempts may temporarily lock your account. Wait 30 minutes and try again. If your account has been permanently suspended, email support@rajaclub.biz or reach out via live chat. Verifying your identity will help resolve the issue quickly.

After logging in, you can update your email, phone number, and personal details from Profile Settings. To change your registered name, you will need to submit a valid ID and contact the support team for assistance.

Deposits

After logging in, go to the "Deposit" option. Choose your preferred payment method — Mobile Pay, Nagad, Rocket, Upay, or bank transfer. Enter the amount and follow the instructions. Successful deposits are typically credited to your account within 1–5 minutes.

The minimum deposit at rajaclub is just ৳500. You can send it via almost any mobile banking method available in Bangladesh. Larger deposits give you a better chance of qualifying for bonuses.

Your balance is usually updated within 1–10 minutes. If it takes longer than 15 minutes:
  • Collect your payment reference number or screenshot.
  • Reach us via Live Chat or at support@rajaclub.biz.
  • Send proof of payment and your balance will be verified and credited promptly.

rajaclub does not charge any deposit fees. However, your mobile banking or bank service provider may apply a small transfer fee in accordance with their own policy.

Withdrawal-related

After logging in, go to the "Withdrawal" menu. Select your preferred method (Mobile Pay, Nagad, Rocket, etc.), enter the amount, and confirm your registered number. Once the request is submitted, funds typically arrive within 15 minutes to 24 hours.

Mobile banking withdrawals (Mobile Pay, Nagad, Rocket) are usually processed within 15–60 minutes. Bank transfers may take 1–3 business days. Slight delays may occur during peak traffic periods.

At rajaclub, the minimum withdrawal is ৳500 and the daily maximum is ৳5,00,000. VIP members enjoy higher limits. Large withdrawals may require identity verification.

Common reasons for a rejected withdrawal include unmet bonus wagering requirements, an unverified account, or incorrect payment details. The reason will be stated in your notification. If you are unsure, please contact the support team.

Bonus-related

As a new member Registration After registering, a 150% welcome bonus will be automatically applied to your first deposit. For example, a ৳1,000 deposit gives you a total of ৳2,500. For full terms and conditions, visit the Bonus Page View.

Most bonuses require you to meet a wagering or rollover condition before withdrawal. This means you must place bets totalling a specified multiple of the bonus amount. Each bonus has its own terms — for full details, Bonus Page or Terms & Conditions Read.

If you place a set amount of bets each week, a portion of your losses will be returned as cashback. It is credited to your account automatically every Monday morning. For cashback rates and conditions, On the promotions page View.

When you refer a friend to rajaclub's referral program and they make their first deposit, you both receive a bonus. Your referral code can be found in your profile settings. For more details, On the rewards page View.

Betting

rajaclub offers betting on 30+ sports, including cricket, football, tennis, basketball, badminton, hockey, and volleyball. Live betting is available for major events like the IPL, BPL, World Cup cricket, and European football leagues. All options Sports page View.

Live betting, or in-play betting, lets you place wagers on a match while it's in progress. Odds shift every moment, so quick decision-making is key. On the match odds page Live odds for all ongoing matches are available.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, your stake will be automatically refunded. In some cases, you can use the "Cash Out" feature to withdraw a portion of your winnings before the match ends.

Odds represent the numerical expression of your chances of winning. For example, odds of 2.00 mean a ৳100 bet returns ৳200 in total if you win (৳100 stake + ৳100 profit). Higher odds mean a lower chance of winning but a bigger payout. Learn more On the match odds page View.

Security

Yes, rajaclub is a licensed and regulated online betting platform. All connections are secured with 256-bit SSL encryption. Your personal information and financial data are never shared with third parties.

You can enable 2FA from Profile Settings → Security → Two-Factor Authentication. Once active, an OTP will be sent to your mobile each time you log in — the most effective way to keep your account safe from unauthorized access.

KYC (Know Your Customer) verification is required to keep your account secure and your funds protected. Before large withdrawals, you may need to upload a photo of your national ID or passport. Verification is usually completed within 24 hours.

App

Download the rajaclub app directly from Download Page Available for both Android and iOS. Android users will need to enable "Unknown Sources" to install the APK file — a detailed guide is available on the download page.

Start by checking your phone's storage and internet connection. On Android, make sure installation from "Unknown Sources" is enabled. If an older version is installed, uninstall it and reinstall using the new APK. If the issue persists, contact support.

When a new version is available, you will be notified inside the app or on the on the Download Page A notification will appear. On Android, simply download and install the new APK to update — your existing data won't be lost. Keeping the app updated ensures the best performance.

Quick Links

Create a New Account Log In View Bonuses Promotions Sports Match Odds Download App Responsible Gaming

Need support?

If you don't find the answer you're looking for here, our support team is available 24/7 to help.

Support@rajaclub.biz

Live Chat — Average response time 3 minutes

Useful Tips

  • Read the wagering requirements before withdrawing a bonus.
  • Keep 2FA enabled — your account stays protected.
  • Always keep a screenshot of your deposit.
  • Keeping the app updated helps avoid issues.
  • Play responsibly — stick to your budget.

Why rajaclub Stands Out

Find out why millions of Bangladeshi users trust us.

Instant Payments

Deposits and withdrawals via Mobile Pay, Nagad, and Rocket are completed in just a few minutes. No delays, no hassle.

100% Secure Platform

Your account and funds are protected through SSL encryption, 2FA, and strict KYC verification.

Exciting Bonuses

New members get a 150% welcome bonus, along with weekly cashback, referral bonuses, and more.

24/7 Bangla Support

Get help in Bengali via live chat or email for any issue. Average response time is just 3 minutes.

Mobile App

A fast and easy app for Android and iOS — bet from anywhere. Completely free to download.

30+ Sports & Live Betting

Place live bets on cricket, football, and 30+ other sports. Get real-time odds and score updates.

Bet responsibly and in good health

Rajaclub believes betting is entertainment — not an addiction. That's why we encourage every member to play responsibly. You can set daily or weekly betting limits, temporarily suspend your account, and reach out to our support team whenever you need help.

Rajaclub is strictly for users aged 18 and above. Account registration by minors is strictly prohibited.

Learn About Responsible Gaming

Safe Play Tips

Set a budget and stick to it
Don't chase your losses by increasing your bets
Take regular breaks
Set betting limits on your account
Need help? Contact our support team

No more waiting — join rajaclub today

Sign up in just 2 minutes, get a 150% bonus on your first deposit, and enjoy the best online betting experience in Bangladesh.

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